British Airways’ chief executive Alex Cruz has apologised to customers for the theft of payment card data and pledged compensation for all those affected. The details of 380,000 cards were taken by hackers during a major security breach of the company’s website and mobile app between 21 August and 5 September. Mr Cruz said a “sophisticated, malicious criminal attack”
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The scale of the British Airways data breach has been described as “astounding” and “very worrying” by cyber security experts, after hundreds of thousands of customers’ personal and financial data was obtained by hackers. Around 380,000 of the airline’s customers were affected by the breach, which took place between 21 August and 5 September and was disclosed
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